Posts Tagged: Apple

I followed Steve Jobs’ Keynote from MacWorld today on my iPhone via MacRumors excellent page and have just watched the Keynote video from the Apple site, and whilst it wasn’t an iPhone year, it was still a good year. However, before we get into what was announced, I just have to ask – can you… Continue Reading ›

So today is the day of Steve Jobs’ Keynote at MacWorld and the rumour mills, which I guess includes me now, are churning with more MacBook Air supposition. The flavour of today’s rumours propose that the MacBook Air is the much talked about lightweight or sub-MacBook and that it is cable free – hence “Air”… Continue Reading ›

Mike’s comment on yesterday’s post, MacWorld 2008, Gentlemen Start Your Speculation, may have inadvertently hit the nail on the head. Perhaps Steve will announce the new MacBook Air tomorrow, with the focus being on lightweight and wireless connectivity. Who knows? Well, obviously Steve does, and he’s not telling. Or maybe somebody else does, as suggested by… Continue Reading ›

Having cited Apple as an example of companies bringing their customer service back home, I was disappointed to read this item over at Boing Boing Gadgets, which seems to suggest that they aren’t. Not only has the writer repeatedly had trouble getting through to Apple, but when he got through, this is the quality of… Continue Reading ›

An Open Letter on the Subject of Customer Service Dear readers, customers and company representatives, I am sick and tired of bad service. Not of bad products and goods but of the service that supports those products or is the product itself. I am fed up with you seeing me as an annoyance, as something… Continue Reading ›

I’m at the Future of Web Apps conference today, more of which later, and have just had my first “play” with an iPhone, and it is niiice. Very niiice… Much smaller than it looks in photos, it feels marvellous in the hand. The screen is awesome, and the UI… the UI is completely and utterly… Continue Reading ›