Posts Tagged: Customer Service

Of Music Downloads and MP3 Players

I received a response from TescoDownload.com albeit a standard email. It seems I have to use Windows Media Player to transfer the downloaded files to my Rio Karma. I suppose if I’d of thought about it I would have realised this as it must way they control the DRM on the files. I have now Continue Reading

Music Download Problem Continued

I decided to email Tesco about the problem I had with the download from their music download store. I don’t want a refund just an explanation. So far the only reply has been to tell me that they are having email problems and that a reply could take seven days. Is 7 days acceptable for Continue Reading

Does Nobody Care About Service Anymore?

I called my local cinema yesterday (part of a major chain) to book tickets for a show that night. Up until now when you called to book tickets the phone was answered by a person who quickly took my booking and I could then collect my tickets from a machine in the cinema foyer. Not Continue Reading