Archive For November 2007

Having cited Apple as an example of companies bringing their customer service back home, I was disappointed to read this item over at Boing Boing Gadgets, which seems to suggest that they aren’t. Not only has the writer repeatedly had trouble getting through to Apple, but when he got through, this is the quality of… Continue Reading ›

An Open Letter on the Subject of Customer Service Dear readers, customers and company representatives, I am sick and tired of bad service. Not of bad products and goods but of the service that supports those products or is the product itself. I am fed up with you seeing me as an annoyance, as something… Continue Reading ›

This is for every designer and marketeer that has had to work with less enlightened colleagues and clients. So true and so funny. Make My Logo Bigger!!!