Archive For 2003

Another day, another machine, yet more poor customer service… I called my local cinema yesterday to book tickets for a show that night. Up until now, when you called to book tickets, the phone was answered by a person who quickly took my booking, and I could then collect my tickets from a machine in… Continue Reading ›

I love the fact that there are good coffee shops on every high street in the UK now, and that we can at last buy a decent, or at the very least drinkable, cup of coffee wherever we are. I stopped to buy an Americano on the way in this morning and overheard the person… Continue Reading ›