Posts Tagged 'rants'

Does Nobody Care About Service Anymore?

I called my local cinema yesterday (part of a major chain) to book tickets for a show that night. Up until now when you called to book tickets the phone was answered by a person who quickly took my booking and I could then collect my tickets from a machine in the cinema foyer. Not Read the article…

What Has Happened to Coffee?

I love the fact that there are coffee shops on every high street in the UK now and that we can at last buy a decent cup of coffee wherever we are. I stopped to buy an Americano (strong black coffee) on the way in this morning and overheard the person in front of me Read the article…