Posts About 'customerservice'
Fabulous Service From Rickshaw Bags
Those of you you who follow me on Twitter or know me in reality will know I have a mild obsession with finding the perfect laptop bag. Well last year … Continue reading →
Thank You The Paperie
Look a this lovely prize that the splendid people at The Paperie sent me.
To mark the latest Field Notes release they had a competition on Twitter; first to … Continue reading →
Social Media Policies
I attended an “industry event” last week. In conversations over coffee I learnt that BT has a social media policy that is 32 pages in length, and written in pure … Continue reading →
NatWest Twitter Fail?
Having worked to bring Barclaycard into the world of social media I was gob-smacked when I saw this tweet from what appears to be NatWest’s offical Twitter account; although … Continue reading →
Why Do you Answer the Phone?
Seth Godin has another great post on his blog today entitled How to Answer the Phone in which he states:
The only reason to answer the phone when a customer
iPhone 3G – One Week On
In my post iPhone 2.0 Wishlist I outlined what I hoped for from the new iPhone which Steve Jobs did indeed announce on June 9th – so did I get … Continue reading →